Privacy Policy

Mortgage Pipeline, LLC ("Mortgage Pipeline," "we," "us," or "our") is committed to protecting the privacy of our users and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mortgagepipeline.com (the "Site") or use our mortgage comparison and application services.

Mortgage Pipeline is a consumer mortgage matching service. We help borrowers compare loan options and connect with lending partners from our nationwide network. This Privacy Policy applies to all users of our Site and services, including borrowers submitting applications and visitors browsing our content.

Information We Collect

Information You Provide Directly

When you complete our mortgage application, contact us, or otherwise interact with our services, we may collect:

• ●Your name (first and last)
• ●Email address
• ●Phone number
• ●Loan preferences (loan type, property type, property use, timeline)
• ●Estimated credit range
• ●Property details relevant to your loan inquiry
• ●TCPA consent and timestamp
• ●Any additional information you provide in your inquiry

Information Collected Automatically

When you visit our Site, we automatically collect certain information through cookies and similar technologies, including:

• ●IP address and approximate geographic location
• ●Browser type and version
• ●Device type and operating system
• ●Pages visited and time spent on each page
• ●Referring URL and exit pages
• ●Date and time of your visit

How We Share Information with Lending Partners

When you submit an application through our Site, your information may be shared with one or more lending partners from our network who can assist with your loan request. This sharing is necessary to provide you with the matching service you requested.

Our lending partners are licensed mortgage professionals who may contact you by phone, email, or text message about mortgage options related to your inquiry. By submitting an application, you acknowledge and consent to this sharing as described in the TCPA consent provided during the application process.

Cookies and Analytics

We use cookies and similar tracking technologies to analyze website traffic, understand visitor behavior, and improve our Site.

Google Analytics 4 (GA4)

We use Google Analytics 4 to collect aggregated, anonymized data about how visitors use our Site. For more information, visit Google's Privacy Policy. You can opt out by installing the Google Analytics Opt-Out Browser Add-on.

Managing Cookies

Most web browsers allow you to control cookies through your browser settings. You can set your browser to refuse all cookies, accept only first-party cookies, or delete cookies when you close your browser. Note that disabling cookies may affect your experience on our Site.

How We Use Your Information

• ●Process your mortgage application and match you with appropriate lending partners
• ●Respond to your inquiries and provide customer support
• ●Send you updates related to your application status
• ●Analyze website traffic and usage to improve our services
• ●Comply with legal obligations and enforce our agreements
• ●Protect against fraud and unauthorized activity

Data Sharing and Disclosure

We do not sell your personal information to third-party marketers.

We may share your information in the following circumstances:

• ●Lending Partners: When you submit an application, we share your information with lending partners who can assist with your loan request, as described above.
• ●Service Providers: We may share information with trusted third-party vendors who help us operate our website and services (e.g., email platforms, analytics providers).
• ●Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request.
• ●Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

TCPA Compliance Notice

Mortgage Pipeline is committed to full compliance with the Telephone Consumer Protection Act (TCPA) and all applicable Federal Communications Commission (FCC) regulations.

When you submit an application, you provide express written consent to be contacted by Mortgage Pipeline and its lending partners by phone, text message, or email about mortgage options. This consent is documented with a timestamp and stored securely. Consent is not a condition of purchase or service.

If you wish to revoke your consent or be added to our Do Not Call list, please contact us at the information provided below.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• ●Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.
• ●Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions permitted by law.
• ●Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• ●Right to Opt-Out of Sale/Sharing: We do not sell your personal information as defined under CCPA/CPRA. When you submit a mortgage application, we share your information with lending partners to fulfill the service you requested, which is not considered a "sale" under California law.
• ●Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise these rights, contact us at info@mortgagepipeline.com or call 866-866-0653. We will respond to verifiable consumer requests within 45 days.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you would like us to delete your information, please contact us and we will process your request within 30 days.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policy of any website you visit.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to be added to our Do Not Call list, please contact us: